Privacy policy

We collect your email address and, if you choose one, a password stored only as a salted hash (or your Google account ID if you sign in with Google), the photo you upload, the video we make for you, payment status from our payment processor, and basic usage analytics.

How your photo is used

Only to make your video. It is processed by our AI video provider under a private, time-limited link. We never use your photo or video in public examples without separate, explicit permission.

Retention

• Unpaid drafts: deleted after 24 hours.
• Photos: deleted 7 days after delivery.
• Videos: deleted 30 days after delivery.
• Order and payment records: kept as required for accounting and disputes.

You can delete your photo and video earlier from your order page. Payment details are handled by our payment processor; we never see your full card number.

Contact

support@burningbridgesmaker.com

Last updated 2026-10-12.